image cleaning phones

i-Caramba Status Update, Corona Virus and Your Devices.

Inside this newsletter: i-Caramba update, Guide to Device Sterilization, Best UV Phone Sanitizers, Stuck at home? Apps to help you through it, Staying Green during COV-19.

Dear i-Caramba Customers,

As a result of the mandated SHELTER IN PLACE starting tonight at midnight through April 7th for Contra Costa County and several surrounding Bay Area counties, i-Caramba will be closed effective immediately.

The safety and wellness of our staff and customers is of the utmost importance.

Any currently scheduled repair will be rescheduled after April 7th. We will be in touch as soon as we know the restrictions are lifted.

We will be monitoring emails on a daily basis.

Phone: 1-800-811-1826

Thank you for your understanding and support. We pray for your safety and the safety of your loved ones.


The Coronavirus is impacting so many aspects of our lives. From the way we do business, to everyday life. For this month’s newsletter, we wanted to give you some great information and tips regarding your devices and the coronavirus.

Keep Your Devices Clean from COV-19?  Best practices for device sterilization.

Most phones are a petri dish for bacteria and germs. We hope that even after the Corona virus pandemic has ended, you will continue to have a sterilization regimen for your phone. Since the Corona virus pandemic started, we have been asked by so many customers how to properly disinfect their phones. Because of this, we created a guide on how to protect your phone amid this pandemic.

Pro Tip: Apple says it’s safe to wipe down hard, nonporous surfaces like its screen with a Clorox Disinfectant Wipe or 70% isopropyl alcohol wipe, but do not submerge your phone in a cleaning product. We recommend wipes or an alcohol solution. 


  • Wash your hands or wear gloves before sanitizing your phone. If your hands are unclean and you sanitize your device, it was all for nothing
  • Unplug your device. Some manufacturers are recommending that you power off your device. We absolutely recommend that you unplug your device before cleaning or sanitizing your device

  • Be aware of the surfaces on which your device is set down on. If you set your device down on a public or high traffic area, be prepared to clean it off immediately after

Do Not:

  • Spray your phone directly using a cloth instead. We do not want the spray going into ports

  • Submerge your phone in cleaner

  • Never use any of the following on your phone: window cleaner, household cleaners with any abrasives or harsh chemicals, bleach, or makeup remover,  all of these things can wear down on your device’s protective coating

  • NEVER use Vinegar. Vinegar will strip the screen’s coating. You could, as Lifehacker suggests, use very diluted vinegar to cleanse other parts of your phone. Android Central suggests a 50/50 mix with distilled water for cleaning the sides and back (not the screen)

  • Do not use paper towels, they are abrasive and bad for your phone screen

  • Do not take your phone into the bathroom, especially public bathrooms. Never set your phone down in a public bathroom

UV Device Sterilization

For those of you who really want to make sure your phone or device is sterilized, we recommend using a ultraviolet sterilization device. These devices have strips of UV lights inside of a container where you place your device for 5-15 minutes. These devices reportedly kill over 99.9 % of bacteria and viruses. We have and use one in our shop. Customers can request a treatment once their device is repaired. Looking for the best UV sterilization device? We’ve found two great articles that have reviewed and narrowed down the best UV phone sterilization devices of 2020. In these lists you will also find a few devices that can hold tablets. One company that seems to land on all of the recommended UV cleaning devices is Phone Soap.

TOP-10 phone sanitizers from $23 to $60 in 2020 – Gadgets Reviews

The 8 Best Phone Sanitizers of 2020 – Lifewire

Pro Tip: On the UV light spectrum there are UV-A, B, and C lights. Only the UV-C light can kill germs

Stuck at home these apps and sites will keep you entertained.

From singing with strangers or loved ones, to visiting museums around the world. Keep yourself entertained at home with these apps and sites.

Arts Culture & Museum Lovers – Google Arts and Culture:  you can visit top exhibits, zoom in on artworks in mind-blowing detail and browse thousands of stories, photos, videos, and manuscripts.
Google Arts and Culture- Google Play Store
Google Arts and Culture- Apple App Store

Famous Museums On the web:  These 12 Famous Museums Offer Virtual Tours You Can Take on Your Couch.

Pro Tip: T-Mobile Gives Everyone Unlimited Data in Response to Corona virus

Sports Lovers & Gamers- Twitch: Livestream Multiplayer Games & Esports
Missing your sports? Watch the best gamers play e-sports or even sporting games. You can’t watch the NBA but you can watch esports players play basketball video  games competitively online.
Twitch- Google Play Store
Twitch- Apple App Store

Music Lovers- Smule: The Social Singing App Sing and Create Music. Smule allows you to sing and record karaoke songs with people all over the world. You can record videos or just songs. Smule Sing has a huge library of songs including user uploaded songs and allows you to have live jam sessions.
Smule -Google Play Store
Smule- Apple App Store

Pro Tip: For the next 2 months Xfinity is opening up their wifi hotspots to the public for free

Readers- Flipboard: Latest News, Top Stories & Lifestyle catered for you.
Flipboard-Google Play
Flipboard- Apple App

RBDigital: How to get free digital magazines from your library. If your library allows it, you can read a huge selection of magazines on your phone, tablet or PC — all at no charge.
RBdigital- Apple App Store
RBdigital- Google Play

Staying Green during COV-19

Everyone is panicking over the Corona virus, but let’s not forget the other calamity we are facing, global warming. Did you know that streaming a video or doing anything else on the internet also uses three to four times more energy if you’re on 3G or 4G compared to if you’re on WiFi?  Please, don’t forget about your carbon footprint during the Corona virus pandemic. Since the entire world is staying home, our streaming data will be pushed to the limit. It’s important to keep this mind while we fight this pandemic together. Experts are warning about the impact the internet is having on the environment. For more information please read this article, “How your Netflix binge is killing the planet: Internet streaming services are powered by fossil fuel-burning plants that pollute the environment, documentary reveals – and HD uses up to FIVE times as much energy

Remember, we will get through this together. Thank you for reading this newsletter. Remember, during this pandemic, we hope you will consider using our mobile services. Not only is our “Come to You Service” convenient it is the safest way to get your device fixed while avoiding close contact with others.